It doesn't drive
the way it did.

Labour Waiver Procedure

If the No-Cure-No-Pay threshold is triggered: the labour component of your Tuneup invoice is waived in full. You pay only for the consumable parts and materials used. The waiver is applied to your final invoice before payment is due — no dispute process, no administrative deduction. This is contractual and reproduced in your Contract to Service.

If your engine is already optimal

Some engines — particularly low-mileage, well-maintained vehicles — show no meaningful baseline opportunity. After Phase A diagnostics, if our tests indicate your engine is already operating at or near peak condition, we will inform you in writing, refund 100% of your Diagnostic Audit fee, and decline the Tuneup. You drive away knowing your engine is healthy — and you owe us nothing further.

Verification test conditions

Both the baseline and post-service tests must be conducted at the same accredited facility, using the same fuel grade and brand (supplied at our cost), within the same engine operating temperature window, and within fourteen (14) calendar days of service completion. No third-party modifications, ECU re-flashing, or chip-tuning may occur between the two tests. All five sub-services of Phase C must be completed — partial-service customers are not eligible.

Exclusions

The No-Cure-No-Pay Guarantee does not apply where: (a) the vehicle has undisclosed pre-existing mechanical faults that materially affect combustion performance; (b) the vehicle has been modified after service in a manner that affects the tested parameters; or (c) the post-service test is conducted outside the fourteen-day window without written agreement from PurePowerDrive. All exclusions are disclosed in the Contract to Service before work commences.

10,000 km oil analysis

Approximately 10,000 km after your Royal Power Tuneup, PurePowerDrive will extract an oil sample from your engine and courier it to an independent UK-accredited tribology laboratory. Results are delivered within 5–10 working days.

Assurance commitment: If the laboratory determines that your engine oil has degraded ahead of expected service interval — attributable to factors within the original Tuneup scope — PurePowerDrive will replace your engine oil and filter at no cost to you.

10,000 km power verification

At the same interval, your vehicle is re-tested on the same accredited dynamometer used during your original service. Your post-Tuneup horsepower reading is the reference baseline.

Assurance commitment: If your engine shows a measurable power loss attributable to factors within the original Tuneup scope, PurePowerDrive will restore the lost performance at no cost to you. Power loss of less than 5% from the post-Tuneup baseline falls within normal measurement variance and does not trigger the commitment.

Programme eligibility

To remain eligible: (a) the verification visit must take place between 8,000 km and 12,000 km after your Tuneup, and within 12 calendar months of service, whichever comes first; (b) the vehicle must return to the PurePowerDrive facility for sampling — we control chain of custody; (c) the VIN must match the serviced vehicle; (d) no other facility may have serviced or added oil to the vehicle since the Tuneup; (e) the vehicle must not have been modified — engine remap, intake or exhaust modifications, chip-tuning, or forced-induction changes.

Exclusions — oil change

Not covered when oil failure is attributable to: external contamination (coolant ingress, fuel dilution from a failed injector, water ingress from flooding); use of a fuel grade below manufacturer specification; track use or sustained high-RPM operation (verifiable via ECU logs); extended idle storage causing oxidation.

Exclusions — power restoration

Not covered when power loss is attributable to: mechanical wear outside Tuneup scope (turbocharger bearing wear, valve guide wear, ring or cylinder wear, timing chain stretch); external damage (accident, water ingress, foreign-object ingestion, contaminated fuel); aftermarket modifications; sustained operation outside manufacturer parameters (track days, over-rev events); customer-skipped manufacturer-recommended maintenance.

The diagnostic gate

If the 10,000 km dynamometer test shows power loss, a diagnostic is run to determine root cause before any work is performed. If the root cause is within the Tuneup scope — carbon return, injector re-fouling, oil degradation — the remediation is covered at no charge. If the root cause is external, we share the findings, charge a fair diagnostic fee, and quote the repair separately. You decide whether to proceed.

Your Royal Dossier

Each oil analysis report from the UK laboratory becomes part of your vehicle's permanent Royal Dossier — a bound, archival record of every test, every result, and every service event. Yours to keep, and a documented service history that supports resale value when the time comes.

Governing law

These terms are governed by the laws of the Republic of the Philippines. Any dispute arising from the Royal Power Tuneup or the Royal Assurance Programme shall be subject to the exclusive jurisdiction of the appropriate courts of Metro Manila.

Contract to Service

All guarantee and assurance commitments are reproduced in your Contract to Service, which is provided for your review and signature before any work commences. These published terms and the Contract to Service are consistent; in the event of conflict between the two, the signed Contract to Service prevails.

Term version

These terms were last updated: May 2026. PurePowerDrive reserves the right to update these terms for future clients. The terms applicable to your service are those in effect on the date your Contract to Service is signed.